Report an Outage

Help your community. Drop a pin and tell us what's happening — anonymously.

Outage Details
Used only for status follow-up. Never stored publicly or shared.
Place a marker on the map before submitting.
You have already submitted a report in the last hour.
Please wait before submitting another.
✓
Report Submitted
Your outage report is now live on the heatmap. Thank you for helping your community.
View Heatmap
Connection Restored?

If your internet is back, let us know. This removes your report from the live heatmap and helps keep data accurate for everyone.

Pin Your Location
i
Click anywhere within Watauga County to place a marker. Your exact location is not stored — only the approximate area of the report.
Marker placed at —